Question: When I go to license LONE-TAR on my server, I get an error saying Serial Number and Activation Key do not match.
Keywords: license, mismatch, activation
Operating Systems: ALL

Causes

1. 	The main cause of this issue is trying to license LONE-TAR for the wrong version that is installed.
	
	» Entering 4.3 License information on a 4.2 installed LONE-TAR. 
	» Entering 32bit Linux License information on a 64bit Linux installed LONE-TAR. 
	» Entering 64bit Linux License information on a 32bit Linux installed LONE-TAR. 
	» Entering SCO 5 License information on a SCO 6 installed LONE-TAR. 
	» Entering SCO 6 License information on a SCO 5 installed LONE-TAR.

 

Solutions

1. 	Installing directly from server:

	Double check your License .pdf file with the LONE-TAR version you have installed. Make sure they match before continuing. 
	Also, make sure you installed the right LONE-TAR version on the right Operating System.

	» If a mismatch occurs, please exit out of LONE-TAR completely and re-enter the menu and try again.
	» Use the numbers above the keyboard and not from the num-pad.
	» Make sure you are at the right system.

2.	Installing remotely:

	Check your TERM variable. 

	Linux USERS: Set to 'ansi' if not already set to 'ansi'. See below:

	# echo $TERM
	xterm
	# TERM=ansi
	# export TERM
	# echo $TERM
	ansi

	UNIX USERS: Set to 'scoansi' if not already set to 'scoansi'. See below:

	# echo $TERM
	vt100
	# TERM=scoansi
	# export TERM
	# echo $TERM
	scoansi

	» Make sure you are logged into the right system.
	» If a mismatch occurs, please exit out of LONE-TAR completely and re-enter the menu and try again.
	» Use the numbers above the keyboard and not from the num-pad.

 

YouTube Videos 

1. 	Licensing LONE-TAR - Click here
2.	Activating Encryption - Click here

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